Air New Zealand Name Change/Correction Policy

Can I Change The Name On My Air New Zealand Ticket?

Yes, any passenger will get the facility to change their incorrect name on an Air New Zealand flight ticket but, before starting the name change process, passenger needs to learn the conditions, eligibility, charges, or other things using the Air New Zealand Name Change Policy. Here you will get a demonstration of various modes where you can comfortably change your name.

Steps To Air New Zealand Name Change By Website/Mobile App:

  • Go to the official sources, namely: www.airnewzealand.com or the Air New Zealand mobile app.
  • Go to the Manage Booking menu where you have to fill in the booking information namely the e-ticket along with the last name.
  • Tap on the Continue button and pick the flight ticket booking.
  • Here you may go to the Name change/correction selection.
  • If you are eligible then, you may apply for the name change.
  • Lastly, you have to check out the suitable payment mode and pay the name change charges if it is applicable.

Steps to Air New Zealand Name change by Phone:

  • You need to pick the phone number 1-800-262-1234 from the official website and then, connect with a live person.
  • After that, you may share your travel details as well as the correct name that is also mentioned on your government ID proof.
  • Now, avail the complete help for the name change by a live person at Air New Zealand.

Steps to Air New Zealand Nam change at the Airport:

  • Go to the nearby booking counter or reach the airport in your city.
  • After visiting the counter of Air New Zealand, just fill out the name correction/change application form.
  • Next, submit your application to the ticket window.
  • The ticket officer will check the eligibility and correct your name.

Air New Zealand Name Change Policy: Major Highlights

  • Passengers will get only one chance to change or modify the name on the booked flight ticket.
  • Only one passenger can apply for the name change on an Air New Zealand flight ticket.
  • The name change depends on the eligibility where the travel authority will evaluate the class, fare type, situation, class, or conditions.
  • If you have a legal concern then, you will get permission for the name change.
  • After submission of the legal documents namely marriage or divorce papers or affidavit or adoption certificate then, the passenger can change their name.
  • If the name is not matched from the travel documents that would be rejected by the travel authority.
  • If a passenger is going outside of the country or carrying an international flight ticket so then the name change process must be completed within 24 hours of the booking.

Can you transfer Air NZ tickets to another person?

No, passengers can't transfer or send the ownership of the flight ticket to another person but, if they are holding the approval letter from the travel authority.

Air New Zealand Name Correction Policy:

Passenger will get the chance to correct their incorrect name.

The name correction is only applicable under the manage booking facility from the website or mobile application of Air New Zealand.

Passenger can only correct the 3 characters in their name and also, /she can raise the request for the travel itinerary correction such as title name, date of birth, gender, or other.

However you can change the passenger name when you return to complete the booking. Once you complete the booking, flight changes can be made in accordance with the applicable fare rules (fees may apply).

If you purchased a seat or seat+bag fare a change fee of NZD $50 per person applies (infants exempt). If you purchased a flexichange or flexirefund fare, there will be no charge to change to earlier or later flights on the same day, same route.

  • Sales, reservations & enquiries. Toll free (from within USA): 1-800-262-1234. ...
  • TTY relay callers. See our TTY relay callers instructions for further detail on this service.
  • Online booking help. Toll free (from within USA): 1-800-262-1234.

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